Updated Infomation - Conversion of former RBTT / RBC Customers to the ACB Caribbean Group Banking System
ACB Grenada Bank customers, your cheque book details will change as of September 12th, 2022, to reflect your new account and The Bank's routing numbers.
RBTT branded and ACB Grenada Bank cheques with expired details will become obsolete as of September 12th, 2022.
Please see below or click here for further information.
Thank you for your patience during the transition and conversion.
Antigua & Barbuda Clients:
Antigua & Barbuda Retail: conversionag@acbonline.com
Antigua & Barbuda Business: businessbankingsupport@acbonline.com
Grenada Clients:
Chequeing Accounts
Grenada Clients:
As of September 12th, 2022, we will discontinue the acceptance of RBTT branded cheques and ACB Grenada Bank branded cheques which do not have your new account number and our new routing number.
The new routing number for ACB Grenada Bank is 00140069.
All old cheques with the old routing Code of “012” written and dated before September 12th, 2022, will still be valid for six (6) months until February 12th, 2023.
Please note that Cheques written and dated after September 12th, 2022, will be returned unpaid as “non-compliant”. We ask that you be very vigilant as fees may be applied by all impacted Financial Institutions.
If you print your own cheques, please ensure that samples are sent to us prior to printing your new items, so we can ensure that you capture the corrected MICR encoding.
Electronic Funds Transfer
Grenada Clients:
The routing numbers for this process will now change to 001400696
NOTE: Employers who pay salaries via EFT from other financial institutions must change the routing number before submission.
Wire Transfers
No Change.
Wire Transfers will be available on the ACB Smart App.
Mobile & Online Banking – Retail & Business
Your login information for your online and mobile banking access will change. You will be provided with your new credentials for online Banking portal and to download and access the ACB Smart App.
Account numbers
Grenada Clients:
Your account number will change to an 11-digit number.
This new number will include your current Transit and Account Number, for example:
Transit: 09706 Account: XXX-XXXX
New Number = 9706XXXXXXX
Debit/ ATM Cards
We will replace your existing RBC/RBTT Branded cards with a Chip & Pin, Contactless ACB Smart Card. This new card is a VISA International Debit Card and can be used at any ACB Caribbean / ACB Grenada Bank branded ATMs. With your new ACB Smart Card, you can purchase goods and services from merchants locally in stores and online.
These cards are being distributed from our Grand Anse location. during regular banking hours.
Over the counter transactions
Use of Slips to be introduced at all of our locations. Your Customer Service Representative will be happy to guide you.
ATMs
ACB Caribbean / ACB Grenada Bank branded ATM Screens – Friendly look and feel International Branded Cards can now be used across our ATM Network
Payroll processing
Grenada Clients:
The layout of the files for processing will not change at this time.
